Recruitment

The Royal Free London NHS Foundation Trust Private Patients Unit are recruiting for Bank staff to fill the following vacancies:

Private Patients Administration Coordinator (Bank) – £13.38 p/h

The Private Patients Unit is seeking an experienced Private Patients Administration Coordinator with excellent communication and liaison skills who is customer focused with previous private patients enquiries and referrals liaison, coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Business Development, Sales and Marketing Manager UK, working a variable rota that runs Saturdays to Mondays from 7am to 8pm you will be responsible for intercepting, logging, handling and booking all incoming enquiries and referrals received by the unit via all available mediums maximising the return on investment on the unit’s digital e-marketing, communications and business development initiatives continuously working towards maximising leads’ conversion, efficiently utilising all available facility resources.

You will engage with patients, consultants and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service. You will be responsible for covering for the Private Patients Administration Coordinator– Inpatients/Outpatients while on annual leave.  An impeccable telephone and email manner and confidence in dealing and liaising with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment. You will have a working knowledge of patient administration systems and Microsoft Office.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working as part of a team, calmly under pressure, prioritising targets and working towards tight deadlines.

If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application on rf.private-communications@nhs.net

 

Private Patients Marketing Assistant (Bank) – £13.38 p/h

The Royal Free London NHS Foundation Trust Private Patients Unit is seeking to recruit on the bank on an ongoing basis; an experienced Private Patients Marketing Assistant. The candidate must have excellent communication skills and be customer focused with previous marketing experience, preferably within a healthcare environment. Reporting to the Private Patients Unit Marketing Officer, you will be responsible for supporting marketing activity across the unit.

An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.

You will have a working knowledge of Microsoft Office, Word Press and Google Analytics.

If you believe you meet the criteria and would like to join the Royal Free Bank Workforce, we would be interested in receiving your application on rf.private-communications@nhs.net