COVID-19

Visiting Royal Free London – Private Patients Unit

Infection Protection Control for Outpatients, Imaging, Day Case Surgery and Inpatient Admissions

Due to COVID-19, the Private Patients Unit has implemented rigorous infection protection control measures and protocols in line with NHS England guidelines to ensure the facility is safe for our patients and staff.

We are taking every possible measure to ensure both patients and staff are safe in our hospital and are rigorously adhering to infection protection control guidance to reduce transmission.

All staff in the hospital are required to wear a face mask and are screened daily to ensure we minimise the risk of infection. All patients and staff in the hospital are also required to practise social distancing.   

What to Expect?

Below is guidance on what to expect as either an outpatient or day patient. Your clinical team will provide you with additional protocols prior to your procedure. 

Infection protection control protocols include:

Outpatient Appointments and Imaging:

  • Only patients can enter the hospital. Family and friends will not be permitted to enter the site, unless a carer is needed. 
  • Please do not arrive early for your outpatient appointment. Only arrive five minutes prior to allow for screening and registration.
  • You will be greeted at the entrances on the ground floor by a hospital security guard who will provide you with a disposable surgical grade mask. You must wear this mask for the entirety of your visit at the hospital. Please do not remove the mask unless your consultant advises you otherwise. Please dispose of your mask into the clinical bins in the hospital when you leave.
  • A member of staff will undertake a temperature check on you. If your temperature is higher than 37.5 you will not be attending your appointment.
  • Please ensure you maintain social distancing while inside the hospital and adhere to the guidance we provide while onsite.

Day Surgery and Inpatient Admissions:

  • You and your household will be required to shield for 14 days prior to your surgery. This is a strict isolation period.
  • A nurse from the hospital will call you and arrange your virtual pre-assessment as well as your COVID screening questionnaire.
  • Seven days prior to your surgery a nurse will call for your virtual pre-assessment and you will be required to complete another COVID screening questionnaire. 
  • Three days prior to your surgery you will be required to come into the hospital for a COVID test and undertake another COVID screening. 
  • On the day of your admission, if your test is COVID negative you will be admitted for your planned procedure. You will also have another COVID screening which includes a temperature check. 
  • One day post-op you will receive a follow up call from the clinical team.

Endoscopy:

  • You and your household will be required to shield for seven days prior to your surgery. This is a strict isolation period.
  • Seven days prior, a nurse from the hospital will call you for your COVID screening questionnaire. We will also send your bowel prep.
  • Six days prior to your procedure a nurse will call for your virtual pre-assessment and you will be required to complete another COVID screening questionnaire.
  • Three days prior to your surgery you will be required to come into the hospital for a COVID test and undertake another COVID screening. 
  • On the day of your admission, if your test is COVID negative you will be admitted for your planned procedure. You will also have another COVID screening which includes a temperature check. 
  • One day post-op you will receive a follow up call from the clinical team.